For understanding a set of detailed practices for IT service management (ITSM) that highlights on aligning IT services, this course will be ideally suited for you as well as fulfil the needs of your business.
Through this ITIL® Orientation Essentials Training Certificate course, you’ll learn the ITIL’s life-cycle approach to IT service management. You’ll understand the importance of ITIL for a project management including how the life-cycle of ITIL affects Project Management and how to turn the service strategy into a plan for delivering the business objectives.
- The price is for the whole course including final exam – no hidden fees
- Accredited Certificate upon successful completion
- Efficient exam system with instant results
- Track progress within own personal learning portal
- 24/7 customer support via live chat
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then ITIL® Orientation Essentials Training Certificate is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.
So, why not improve your chances of gaining professional skills and better earning potential.
After you have successfully completed the course, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.
On successful completion of this course, you have the potential to achieve an estimated salary of £45,000.
The sky really is the limit.
|ITIL’s Lifecycle Approach to IT Service Management|
|Introduction to IT Service Management – The Continual Improvement of IT Services||00:27:00|
|Introduction to ITIL® – Guidance for the Planning, Design, Transition, Operation and Continual Improvement of IT Services||00:10:00|
|Service Strategy – Service Value Planned||00:26:00|
|Service Design – Service Value Modeled||00:24:00|
|Service Transition – Service Value Implemented||00:14:00|
|Service Operation – Service Value Delivered & Supported||00:14:00|
|Continual Service Improvement – Sustaining Service Value||00:26:00|
|ITIL Orientation Summary||00:05:00|
|Order Your Certificate||00:00:00|
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