This ITIL® Service Design Skills Training focuses on the use of ITIL processes and practice elements appropriated within the Service Lifecycle context. The purpose of this training course is to help you to design new IT services. In this course, you’ll understand design coordination, service catalogue management, service level management, and multiple levels of risk management. The course also introduces you to the capacity management, IT service availability and continuity management, information security management, compliance management, architect management, and supplier management.
To sum up, enhance your knowledge and develop your skills with this course to boost your career and life.
- The price is for the whole course including final exam – no hidden fees
- Accredited Certificate upon successful completion
- Efficient exam system with instant results
- Track progress within own personal learning portal
- 24/7 customer support via live chat
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then ITIL® Service Design Skills Training is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.
So, why not improve your chances of gaining professional skills and better earning potential.
Assessment and Certification
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.
On successful completion of this course, you have the potential to achieve an estimated salary of £40,000.
The sky really is the limit.
|Course Conventions & Agenda||00:05:00|
|Introduction to Service Design||00:18:00|
|Service Design Principles||00:35:00|
|Service Design Summary||00:03:00|
|Service Design Activities|
|Introduction to Design Activities||00:03:00|
|Aspects of Service Design||00:33:00|
|Subsequent Design Activities||00:06:00|
|Service Design Activities Summary||00:03:00|
|Service Design Processes|
|Service Catalog Management||00:23:00|
|Service Level Management||00:38:00|
|T Service Continuity Management||00:30:00|
|Information Security Management||00:31:00|
|Service Design Processes Summary||00:07:00|
|Technology, Organization & Implementation|
|Organizing for Service Design||00:24:00|
|Implementing Service Design||00:08:00|
|Technology, Organization & Implementation Summary||00:08:00|
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