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The Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle provides complete guidance and training to excel in any office administrative support role. It covers the fundamentals such as business writing etiquette, the office procedure guide, meeting management, and communication techniques. You will gain the most in-demand skills to kickstart your career and become a more proficient worker, including step-by-step tuition on Microsoft Office’s leading programs; Excel, Word and PowerPoint.

This course is ideal for aspiring secretaries, personal assistants and administrative assistants who are looking to learn more about the office environment and the types of roles and responsibilities in office administrative support. It will guide you through day-to-day duties such as organising your binder, managing your workspace and crafting professional emails in accordance with business guidelines. By the end of the course, you will also know how to deliver engaging presentations on PowerPoint, create spreadsheets, craft well-structured Word documents and write winning business proposals.

Enrol today and gain valuable transferable skills that apply to a wide range of industries and sectors, which will help you to stand out to prospective employers and add great value to your CV. Not only that, but you will be familiar with some powerful self-development tools and strategies that you can use to boost your professional image and confidence in the workplace.

Learning Outcomes

  • Gain an in-depth understanding of the different types of administrative support duties 
  • Develop your proficiency in Microsoft Office and gain valuable transferable skills for any office-based role
  • Learn how to manage your time efficiently and work effectively in a team of two
  • Build strong working relationships with colleagues and clients by sharpening your verbal and nonverbal communication skills
  • Understand the fundamental principles of administrative management
  • Know how to maintain and organise your binder, emails and working space
  • Deepen your knowledge of business writing etiquette and telephone etiquette
  • Boost your confidence in the workplace through self-empowerment strategies

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.

Career Path

On successful completion of the course, you will be equipped with a range of skills required to provide quality administrative support in an office-based role. You will receive a recognised certificate of achievement which you can use as proof of your new skills and credentials, to fast track your career in the following professions:

  • Administrative Assistant
  • Secretary
  • Personal Assistant
  • Receptionist
Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle
$415.94 inc Vat TAKE THIS COURSE

Course Curriculum

Role of Admin
Module One – Getting Started 00:10:00
Module Two – Getting Organized (I) 00:10:00
Module Three – Getting Organized (II) 00:08:00
Module Four – Managing Time 00:08:00
Module Five – Getting It All Done On Time 00:08:00
Module Six – Special Tasks 00:09:00
Module Seven – Verbal Communication Skills 00:10:00
Module Eight – Non-Verbal Communication Skills 00:05:00
Module Nine – Empowering Yourself 00:09:00
Module Ten – The Team of Two 00:10:00
Module Eleven – Taking Care of Yourself 00:10:00
Module Twelve – Wrapping Up 00:10:00
Basic Administrative Procedure
Module-One-Getting-Started-ju (1) 00:05:00
Module Two – Why Your Office Needs Administrative Procedures 00:15:00
Module-Three-Gathering-the-Right-Tools 00:15:00
Module Four – Identifying Procedures to Include 00:20:00
Module-Five-Top-Five-Procedures-to-Record 00:25:00
Module Six – What to Include in Your Binder (I) 00:30:00
Module Seven – What to Include in Your Binder (II) 00:10:00
Module Eight – Organizing Your Binder 00:10:00
Module Nine – What Not to Include in the Procedure Guide 00:10:00
Module Ten – Share Office Procedure Guide 00:10:00
Module Eleven – Successfully Executing the Guide 00:10:00
Module Twelve – Wrapping Up 00:05:00
Strategic Management
Module One – Getting Started 00:05:00
Module Two – Remove the Clutter 00:30:00
Module Three – Prioritize 00:08:00
Module Four – Scheduling Your Time 00:15:00
Module Five – To Do Lists 00:30:00
Module Six – Paper and Paperless Storage 00:10:00
Module Seven – Organization in Your Work Area 00:08:00
Module Eight – Tools to Fight Procrastination 00:30:00
Module Nine – Organizing Your Inbox 00:15:00
Module Ten – Avoid the Causes of Disorganization 00:05:00
Module Eleven – Discipline is the Key to Stay Organized 00:30:00
Module Twelve – Wrapping Up 00:08:00
Secretarial Roles
Module One – Getting Started 00:05:00
Module Two – Working with Your Manager 00:05:00
Module Three – Administrative Soft Skills 00:05:00
Module Four – Effective Time Management 00:05:00
Module Five – Meeting Management 00:05:00
Module Six – Tools of the Trade (I) 00:05:00
Module Seven – Tools of the Trade (II) 00:05:00
Module Eight – Being an Effective Gatekeeper 00:05:00
Module Nine – Organizational Skills 00:05:00
Module Ten – Confidentiality Guidelines 00:05:00
Module Eleven – Special Tasks 00:05:00
Module Twelve – Wrapping Up 00:05:00
Business Writing Skills
Module One – Getting Started 00:10:00
Module Two – Working with Words 00:05:00
Module Three – Constructing Sentences 00:05:00
Module Four – Creating Paragraphs 00:05:00
Module Five – Writing Meeting Agendas 00:10:00
Module Six – Writing E-mails 00:05:00
Module Seven – Writing Business Letters 00:10:00
Module Eight – Writing Proposals 00:05:00
Module Nine – Writing Reports 00:06:00
Module Ten – Other Types of Documents 00:05:00
Module Eleven – Proofreading and Finishing 00:05:00
Module Twelve – Wrapping Up 00:05:00
Assertiveness And Self-confidence
Module One – Getting Started 00:05:00
Module Two – What Does Self-Confidence Mean To You 00:05:00
Module Three – Obstacles to Our Goals 00:05:00
Module Four – Communication Skills 00:05:00
Module Five – The Importance of Goal Setting 00:05:00
Module Six – Feeling the Part 00:05:00
Module Seven – Looking the Part 00:05:00
Module Eight – Sounding the Part 00:05:00
Module Nine – Powerful Presentations 00:05:00
Module Ten – Coping Techniques 00:05:00
Module Eleven – Dealing with Difficult Behavior 00:05:00
Module Twelve – Wrapping Up 00:05:00
Microsoft Word
Module One – Getting Started 00:10:00
Module Two – Opening 00:10:00
Module Three – Working with the Interface 00:09:00
Module Four – Your First Document 00:10:00
Module Five – Basic Editing Tasks 00:08:00
Module Six – Basic Formatting Tasks 00:05:00
Module Seven – Formatting Paragraphs 00:08:00
Module Eight – Advanced Formatting Tasks 00:05:00
Module Nine – Working with Styles 00:08:00
Module Ten – Formatting the Page 00:10:00
Module Eleven – Sharing Your Document 00:05:00
Module Twelve – Wrapping Up 00:05:00
Microsoft Powerpoint
Module One – Getting Started 00:05:00
Module Two – Opening PowerPoint 00:05:00
Module Three – Working with the Interface 00:05:00
Module Four – Your First Presentation 00:10:00
Module Five – Working with Text 00:05:00
Module Six – Formatting Text and Paragraphs 00:05:00
Module Seven – Adding Pictures 00:05:00
Module Eight – Advanced Formatting Tasks 00:10:00
Module Nine – Working with Transitions and Animations 00:05:00
Module Ten – Setting Up Your Slide Show 00:05:00
Module Eleven – Showtime! 00:05:00
Module Twelve – Wrapping Up 00:05:00
Microsoft Excel
Module One – Getting Started 00:10:00
Module Two – Opening Excel 00:05:00
Module Three – Working with the Interface 00:07:00
Module Four – Your First Worksheet 00:08:00
Module Five – Viewing Excel Data 00:10:00
Module Six – Building Formulas 00:10:00
Module Seven – Using Excel Functions 00:10:00
Module Eight – Using Quick Analysis 00:05:00
Module Nine – Formatting Your Data 00:10:00
Module Ten – Using Styles, Themes, and Effects 00:08:00
Module Eleven – Printing and Sharing Your Workbook 00:08:00
Module Twelve – Wrapping Up 00:10:00
Recommended Reading
Recommended Reading : Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle 00:00:00
Mock Exam
Mock Exam- Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle 00:30:00
Final Exam
Final Exam- Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle 00:30:00

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