Increase your earning potential and stand out in any office job with this complete Admin, Secretarial & PA training course. Learn admin skills needed to become a successful Administrative Assistant, Secretary, and Personal Assistant, and gain a recognised qualification to kickstart your career.
This office skills course provides practical training in all areas of office support, from how to organise your workload, to managing your time efficiently, and maintaining your workspace. It covers key office procedures, as well as what should be included in every office procedure guide.
You will learn proper business etiquette for communicating with clients snd managers, as well as sharpen your business writing skills and build your proficiency in Microsoft Office programs Excel, PowerPoint and Word. If you’re looking for a pathway into a career in office support, then enrol in this 2-in-1 bundle course today and gain expertise in your field.
Course Highlights
- The price is for the whole course including the final exam – no hidden fees
- Accredited Certificate upon successful completion at an additional cost
- Efficient exam system with instant results
- Track progress within your own personal learning portal
- 24/7 customer support via live chat
This course is suitable for anyone interested in working in office support or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field, then Counselling & Psychotherapy Diploma Level 3 is for you.
We’ve taken this comprehensive office support course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamentals to the most advanced aspects of the course.
All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and there are no hidden fees or exam charges.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.
So, why not improve your chances of gaining professional skills and boost your earning potential.
Assessment and Certification
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. However, if you fail the exam, you can retake it for £1.99.
Career Path
Not only does our course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater success. Further, advance your learning, kickstart a new career or reinvigorate an existing one.
On successful completion of this course, you will be equipped with valuable transferable skills required for any office-based role.
- 1 year
- Level 3 - Diploma
- Course Certificate
- Number of Units127
- Number of Quizzes2
- 22 hours, 27 minutes Gift this course
Course Curriculum
Level 3 Admin, Secretarial & PA Diploma - Updated version | |||
Module 01: Introduction to Personal Assistant | 00:20:00 | ||
Module 02: Introduction to Office Administration | 00:17:00 | ||
Module 03: Skills of an Effective Administrator | 00:18:00 | ||
Module 04: Business Telephone Skills | 00:21:00 | ||
Module 05: Representing Your Boss and Company | 00:25:00 | ||
Module 06: Business Etiquette | 00:19:00 | ||
Module 07: Mail Services and Shipping | 00:26:00 | ||
Module 08: Travel Arrangements | 00:22:00 | ||
Module 09: Organising Meeting and Conferences | 00:19:00 | ||
Module 10: Diary Management and Note Taking | 00:21:00 | ||
Module 11: Time Management | 00:25:00 | ||
Module 12: Record Keeping and Filing Systems | 00:24:00 | ||
Module 13: Business Writing Skills | 00:25:00 | ||
Module 14: Organisational Skills | 00:19:00 | ||
Module 15: Communication Skills | 00:19:00 | ||
Module 16: Customer Service | 00:22:00 | ||
Module 17: Effective Planning and Scheduling | 00:19:00 | ||
Module 18: Invoicing Petty Cash | 00:20:00 | ||
Mock Exam | |||
Mock Exam- Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle | 00:20:00 | ||
Final Exam | |||
Final Exam- Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle | 00:20:00 | ||
Level 3 Admin, Secretarial & PA Diploma with Microsoft Office Bundle- Old version | |||
Role of Admin – Module One – Getting Started | 00:10:00 | ||
Role of Admin – Module Two – Getting Organized (I) | 00:10:00 | ||
Role of Admin – Module Three – Getting Organized (II) | 00:08:00 | ||
Role of Admin – Module Four – Managing Time | 00:08:00 | ||
Role of Admin – Module Five – Getting It All Done On Time | 00:08:00 | ||
Module Six – Special Tasks | 00:09:00 | ||
Module Seven – Verbal Communication Skills | 00:10:00 | ||
Module Eight – Non-Verbal Communication Skills | 00:05:00 | ||
Module Nine – Empowering Yourself | 00:09:00 | ||
Module Ten – The Team of Two | 00:10:00 | ||
Module Eleven – Taking Care of Yourself | 00:10:00 | ||
Module Twelve – Wrapping Up | 00:10:00 | ||
Basic Administrative Procedure – Module-One-Getting-Started-ju (1) | 00:05:00 | ||
Basic Administrative Procedure – Module Two – Why Your Office Needs Administrative Procedures | 00:15:00 | ||
Module-Three-Gathering-the-Right-Tools | 00:15:00 | ||
Module Four – Identifying Procedures to Include | 00:20:00 | ||
Module-Five-Top-Five-Procedures-to-Record | 00:25:00 | ||
Module Six – What to Include in Your Binder (I) | 00:30:00 | ||
Module Seven – What to Include in Your Binder (II) | 00:10:00 | ||
Module Eight – Organizing Your Binder | 00:10:00 | ||
Module Nine – What Not to Include in the Procedure Guide | 00:10:00 | ||
Module Ten – Share Office Procedure Guide | 00:10:00 | ||
Module Eleven – Successfully Executing the Guide | 00:10:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Strategic Management – Module One – Getting Started | 00:05:00 | ||
Strategic Management – Module Two – Remove the Clutter | 00:30:00 | ||
Module Three – Prioritize | 00:08:00 | ||
Module Four – Scheduling Your Time | 00:15:00 | ||
Module Five – To Do Lists | 00:30:00 | ||
Module Six – Paper and Paperless Storage | 00:10:00 | ||
Module Seven – Organization in Your Work Area | 00:08:00 | ||
Module Eight – Tools to Fight Procrastination | 00:30:00 | ||
Module Nine – Organizing Your Inbox | 00:15:00 | ||
Module Ten – Avoid the Causes of Disorganization | 00:05:00 | ||
Module Eleven – Discipline is the Key to Stay Organized | 00:30:00 | ||
Module Twelve – Wrapping Up | 00:08:00 | ||
Secretarial Roles – Module One – Getting Started | 00:05:00 | ||
Secretarial Roles – Module Two – Working with Your Manager | 00:05:00 | ||
Module Three – Administrative Soft Skills | 00:05:00 | ||
Module Four – Effective Time Management | 00:05:00 | ||
Module Five – Meeting Management | 00:05:00 | ||
Module Six – Tools of the Trade (I) | 00:05:00 | ||
Module Seven – Tools of the Trade (II) | 00:05:00 | ||
Module Eight – Being an Effective Gatekeeper | 00:05:00 | ||
Module Nine – Organizational Skills | 00:05:00 | ||
Module Ten – Confidentiality Guidelines | 00:05:00 | ||
Module Eleven – Special Tasks | 00:05:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Business Writing Skills – Module One – Getting Started | 00:10:00 | ||
Business Writing Skills – Module Two – Working with Words | 00:05:00 | ||
Module Three – Constructing Sentences | 00:05:00 | ||
Module Four – Creating Paragraphs | 00:05:00 | ||
Module Five – Writing Meeting Agendas | 00:10:00 | ||
Module Six – Writing E-mails | 00:05:00 | ||
Module Seven – Writing Business Letters | 00:10:00 | ||
Module Eight – Writing Proposals | 00:05:00 | ||
Module Nine – Writing Reports | 00:06:00 | ||
Module Ten – Other Types of Documents | 00:05:00 | ||
Module Eleven – Proofreading and Finishing | 00:05:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Assertiveness and Self-confidence – Module One – Getting Started | 00:05:00 | ||
Assertiveness and Self-confidence Module Two – What Does Self-Confidence Mean To You | 00:05:00 | ||
Module Three – Obstacles to Our Goals | 00:05:00 | ||
Module Four – Communication Skills | 00:05:00 | ||
Module Five – The Importance of Goal Setting | 00:05:00 | ||
Module Six – Feeling the Part | 00:05:00 | ||
Module Seven – Looking the Part | 00:05:00 | ||
Module Eight – Sounding the Part | 00:05:00 | ||
Module Nine – Powerful Presentations | 00:05:00 | ||
Module Ten – Coping Techniques | 00:05:00 | ||
Module Eleven – Dealing with Difficult Behavior | 00:05:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Microsoft Word – Module One – Getting Started | 00:10:00 | ||
Microsoft Word – Module Two – Opening | 00:10:00 | ||
Module Three – Working with the Interface | 00:09:00 | ||
Module Four – Your First Document | 00:10:00 | ||
Module Five – Basic Editing Tasks | 00:08:00 | ||
Module Six – Basic Formatting Tasks | 00:05:00 | ||
Module Seven – Formatting Paragraphs | 00:08:00 | ||
Module Eight – Advanced Formatting Tasks | 00:05:00 | ||
Module Nine – Working with Styles | 00:08:00 | ||
Module Ten – Formatting the Page | 00:10:00 | ||
Module Eleven – Sharing Your Document | 00:05:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Microsoft Powerpoint – Module One – Getting Started | 00:05:00 | ||
Microsoft Powerpoint – Module Two – Opening PowerPoint | 00:05:00 | ||
Module Three – Working with the Interface | 00:05:00 | ||
Module Four – Your First Presentation | 00:10:00 | ||
Module Five – Working with Text | 00:05:00 | ||
Module Six – Formatting Text and Paragraphs | 00:05:00 | ||
Module Seven – Adding Pictures | 00:05:00 | ||
Module Eight – Advanced Formatting Tasks | 00:10:00 | ||
Module Nine – Working with Transitions and Animations | 00:05:00 | ||
Module Ten – Setting Up Your Slide Show | 00:05:00 | ||
Module Eleven – Showtime! | 00:05:00 | ||
Module Twelve – Wrapping Up | 00:05:00 | ||
Microsoft Excel – Module One – Getting Started | 00:10:00 | ||
Microsoft Excel – Module Two – Opening Excel | 00:05:00 | ||
Microsoft Excel -Module Three – Working with the Interface | 00:07:00 | ||
Microsoft Excel -Module Four – Your First Worksheet | 00:08:00 | ||
Microsoft Excel – Module Five – Viewing Excel Data | 00:10:00 | ||
Microsoft Excel -Module Six – Building Formulas | 00:10:00 | ||
Microsoft Excel – Module Seven – Using Excel Functions | 00:10:00 | ||
Microsoft Excel – Module Eight – Using Quick Analysis | 00:05:00 | ||
Microsoft Excel – Module Nine – Formatting Your Data | 00:10:00 | ||
Microsoft Excel – Module Ten – Using Styles, Themes, and Effects | 00:08:00 | ||
Microsoft Excel – Module Eleven – Printing and Sharing Your Workbook | 00:08:00 | ||
Microsoft Excel – Module Twelve – Wrapping Up | 00:10:00 | ||
Give us your Feedback | |||
Feedback Form | 00:00:00 |
Cerys Barton
Try this course if you need to ace your next office professional interviwe.
Hey Cerys,
Thank you very much for your kind words. We are delighted that you had a positive experience with us! We wish you the best of luck!
Kind Regards,
Alpha Academy
Lester Harber
Very intelligently covered. Good effort
Dear Harber,
Thank you so much for your compliment. Thanks for the 5-star rating!
Kind regards,
Alpha Academy
Hollie Singh
Great place to start your career in the office.. well made material
Hey Singh,
Thank you for sharing your wonderful thoughts. We are glad that you marked our course as a great potential for starting career. We appreciate your remarks!
Kind Regards,
Alpha Academy
Ethan Pearce
The excel bundle makes this course quite unreal… the course content is a perfect office employees solution
Hi Ethan,
We appreciate the time and effort to share your thoughts with us. Thank you for your support and thanks for the 5 star review!
Kind Regards,
Alpha Academy
Bridget Purdy
I guess i’m not a pro but this course helped my interviews that’s something
Dear Purdy,
We are thrilled to hear that, the course has come to your help. Thank you for sharing your amazing experience.
Kind regards,
Alpha Academy