cert

Office Admin & Receptionist Diploma Level 3

Do you want to work as a Receptionist, Office Administrator or Administrative Assistant? Or are looking forward to update your …

Office Admin & Receptionist Diploma

Office Admin & Receptionist Diploma Level 3

د.إ129.66

TAKE THIS COURSE

are
are
are
clender

1 Year Access

teacher

272 Students

durantion

4 weeks, 1 day

Gift this course

Do you want to work as a Receptionist, Office Administrator or Administrative Assistant? Or are looking forward to update your existing skills with a view to returning to work in the business and administration sector, then taking this Office Admin & Receptionist Diploma Level 3 will be a good choice for you. The course covers the fundamentals of office admin and receptionist duties, and also covers more advanced areas. You will able to build knowledge and will be fully prepared for your desired work.

 

Course Highlights

  • The price is for the whole course including final exam – no hidden fees
  • Accredited Certificate upon successful completion at an additional cost
  • Efficient exam system with instant results
  • Track progress within own personal learning portal
  • 24/7 customer support via live chat

 

Office Admin & Receptionist Diploma Level 3 has been given CPD accreditation and is one of the best-selling courses available to students worldwide.

This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Admin & Receptionist Diploma Level 3 is for you.

We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.

All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.

We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.

Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.

So, why not improve your chances of gaining professional skills and better earning potential.

 

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.

 

Career Path

Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.

On successful completion of this course, you have the potential to achieve an estimated salary of £17,100.

The sky really is the limit.

Course Curriculum

Office Admin & Receptionist Diploma Level 3 - Update Version
Module 01: Introduction to Reception and Receptionist
Introduction to Reception and Receptionist 00:29:00
Module 02: Business Telephone Skills
Business Telephone Skills 00:21:00
Module 03: Representing Your Boss and Company
Representing Your Boss and Company 00:38:00
Module 04: Mail Services and Shipping
Mail Services and Shipping 00:29:00
Module 05: Travel Arrangements
Travel Arrangements 00:27:00
Module 06: Organising Meeting and Conferences
Organising Meeting and Conferences 00:30:00
Module 07: Time Management
Time Management 00:37:00
Module 08: Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:30:00
Module 09: Business Writing Skills
Business Writing Skills 00:43:00
Module 10 :Organisational Skills
Organisational Skills 00:28:00
Module 11: Communication Skills
Communication Skills 00:29:00
Module 12: Customer Service
Customer Service 00:18:00
Module 13: Effective Planning and Scheduling
Effective Planning and Scheduling 00:53:00
Module 14: Invoicing/Petty Cash
Invoicing Petty Cash 00:29:00
Module 15: Business Environment
Business Environment 00:19:00
Module 16: Advanced MS Excel
How to Get the most of the course 00:01:00
Text formulas in Excel 00:08:00
Text Formulas Exercise 00:01:00
Text Formulas Exercise (answers) 00:01:00
Mathematical Formulas In Excel 00:04:00
Mathematical Formulas Exercise 00:01:00
Mathematical Formulas Exercise (answers) 00:01:00
Date and Time Formulas In Excel 00:05:00
Date and Time Formulas Exercise 00:01:00
Date and Time Exercise Formulas (answers) 00:01:00
Logic Formulas In Excel 00:12:00
Logic Formula Exercise 00:01:00
Logic Formula Exercise (answers) 00:01:00
Financial Formula In Excel 00:06:00
Financial Formula Exercise 00:01:00
Financial Formula Exercise (answers) 00:02:00
Informational Formula In Excel 00:04:00
Informational Formula Exercise 00:01:00
Informational Formula Exercise (answers) 00:01:00
Getting Traffic To Your Site 01:00:00
Menu Example with Excel Vlookup 00:08:00
Wildcard Search with Excel Vlookup 00:09:00
Looking to the Left with Excel Vlookup 00:17:00
2-Way Lookup 00:14:00
Comparing Lists with Excel Vlookup 00:03:00
Microsoft Excel Vlookup Tips and Tricks 00:14:00
Power Query Intro and Excel version 00:03:00
Excel Power Query – Introduction 00:03:00
Enabling M in Power Query 00:02:00
Transform Data – Trim in Excel Power Query 00:05:00
Transform Data – Format Dates and Values in Excel Power Query 00:02:00
Simple Expressions 00:08:00
Simple Expressions – Nested Expressions 00:03:00
Transform Data – Parsing URLs in Excel Power Query 00:05:00
Variables 00:08:00
Formatting Excel Keyboard Shortcuts 00:02:00
Table Excel Keyboard Shortcuts 00:02:00
Editing Excel Keyboard Shortcuts 00:05:00
Formula Excel Keyboard Shortcuts 00:03:00
Workbook Excel Keyboard Shortcuts 00:02:00
Handy Excel Shortcuts Keyboard Shortcuts 00:05:00
Mock Exam
Mock Exam – Office Admin & Receptionist Diploma Level 3 00:20:00
Final Exam
Final Exam – Office Admin & Receptionist Diploma Level 3 00:20:00
Assignment
Assignment – Office Admin & Receptionist Diploma Level 3 Unlimited
Office Admin & Receptionist Diploma Level 3 - Old Version
Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Administrative Management
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills
Module One – Getting Started 00:30:00
Module Two – Remove the Clutter 01:00:00
Module Three – Prioritize 01:00:00
Module Four – Scheduling Your Time 01:00:00
Module Five – To Do Lists 01:00:00
Module Six – Paper and Paperless Storage 01:00:00
Module Seven – Organization in Your Work Area 01:00:00
Module Eight – Tools to Fight Procrastination 01:00:00
Module Nine – Organizing Your Inbox 01:00:00
Module Ten – Avoid the Causes of Disorganization 01:00:00
Module Eleven – Discipline is the Key to Stay Organized 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills Training for Administrator – Activities 00:00:00
Receptionist
Receptionist 00:30:00
Importance of Receptionist 00:15:00
Different Types of Receptionist & Roles 01:00:00
Communication Skills for Receptionist 01:00:00
Telephone Skills 01:00:00
Listening Skills 01:00:00
Taking Messages 00:30:00
Presenting & Appearance 00:30:00
Reservation Procedure 00:15:00
Confidentiality Checklist 00:15:00
Being Organized as Receptionist 00:15:00
Becoming a Successful Receptionist 00:15:00
Customer Relations & Dealings
Module One – Getting Started 00:30:00
Module Two – The Right Attitude Starts with You 01:00:00
Module Three – Stress Management (Internal Stressors) 01:00:00
Module Four – Stress Management (External Stressors) 00:30:00
Module Five – Transactional Analysis 01:00:00
Module Six – Why are Some Customers Difficult 01:00:00
Module Seven – Dealing with the Customer Over the Phone 01:00:00
Module Eight – Dealing with the Customer In Person 01:00:00
Module Nine – Sensitivity in Dealing with Customers 01:00:00
Module Ten – Scenarios of Dealing with a Difficult Customer 01:00:00
Module Eleven – Following up With a Customer Once You Have Addressed Their Issue 01:00:00
Module Twelve – Wrapping Up 00:30:00
Professional Telephone Receptionist Skills
Module One – Getting Started 00:30:00
Module Two – Core Skills Required 01:00:00
Module Three – Self-Management (I) 01:00:00
Module Four – Self-Management (II) 01:00:00
Module Five – Time Management (I) 01:00:00
Module Six – Time Management (II) 01:00:00
Module Seven – Organizing and Planning (I) 01:00:00
Module Eight – Organizing and Planning (II) 01:00:00
Module Nine – Communication (I) 01:00:00
Module Ten – Communication (II) 01:00:00
Module Eleven – Additional Challenges 01:00:00
Module Twelve – Wrapping Up 00:30:00
Level 3 Diploma in Telephone Receptionist Skills – Activities 00:00:00

Course Ratings

4.6

4.6
5 ratings
  • 5 stars4
  • 4 stars0
  • 3 stars1
  • 2 stars0
  • 1 stars0
  1. Derek Vandervort

    5

    Loved this course!! Plz suggest more for me… TY

  2. Tegan Peacock

    5

    Thnk you for quick support… very impressed

    • Hi Tegan,

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are glad that you liked it. Kind folks like you make our job a pleasure.

      Regards,
      Alpha Academy

  3. Duane Wyman

    5

    Getting a job gets a lot easier with Alphas admin and receptionist diploma. You need a trusted brand to get this kind of advantage. Alpha is just that.

  4. Poppy Cook

    3

    Give us some free courses please….. paid courses are too expensive!

    • Hi Poppy,

      Thank you for contacting us. We have some introductory courses completely free of charge. Hope you will like those. On different occasion we sell courses at offer price. You can grab that chance as well.

      Regards,
      Alpha Academy

How Do Our Courses Work?

Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need.

Course access

Add your chosen course to your basket. Once you’ve added all the courses you need.

Certificate

Add your chosen course to your basket. Once you’ve added all the courses you need.

Continued support

Add your chosen course to your basket. Once you’ve added all the courses you need.

Dive into an enriching online learning journey with Alpha Academy. We pride ourselves on offering a diverse range of courses tailored to your needs. Elevate your expertise or discover a new passion. With Alpha Academy, your pursuit of knowledge has no bounds.

Contact

For Business

Certificate validator

Payment methods possible

© ALPHA ACADEMY IS A PART OF ADAMS ACADEMY INC. LTD.

top
0
    0
    Your Cart
    Your cart is emptyReturn to Shop

    WINTER SALE :: ALL COURSES for د.إ235.40 / year

    ADD OFFER TO CART

    No more than 50 active courses at any one time. Membership renews after 12 months. Cancel anytime from your account. Certain courses are not included. Can't be used in conjunction with any other offer.

      Apply Coupon