This ITIL® Managing Across the Lifecycle Professional Training is designed to help you implement, assess and enhance service management in your business organization.
This ITIL® Managing Across the Lifecycle Professional Training course certifies your understanding of the essential content topics including management purposes, functions as well as aspirations of ITIL publication. You’ll know the process of stakeholder management, an appropriate communication system in business, and managing services across the lifecycle. This course also helps in following the management characteristics of the Service Lifecycle and therefore, acts as a pre-requisite to ITIL Expert in IT Service Management. You’ll learn to identify and assess the needs of the stakeholders and customers and the requirements efficiently.
Course Highlights
- The price is for the whole course including final exam – no hidden fees
- Accredited Certificate upon successful completion
- Efficient exam system with instant results
- Track progress within own personal learning portal
- 24/7 customer support via live chat
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then ITIL® Managing Across the Lifecycle Professional Training is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.
So, why not improve your chances of gaining professional skills and better earning potential.
Assessment and Certification
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Career Path
Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.
On successful completion of this course, you have the potential to achieve an estimated salary of £50,700.
The sky really is the limit.
- 1 year
- Intermediate
- Course Certificate
- Number of Units32
- Number of Quizzes0
- 11 hours, 19 minutes Gift this course
Course Curriculum
Course Introduction | |||
Course Organization | 00:11:00 | ||
Course Conventions & Agenda | 00:11:00 | ||
Introduction to Managing Across the Lifecycle | |||
The Practice of Service Management | 00:19:00 | ||
Service Value Across the Lifecycle | 00:21:00 | ||
Other Key Concepts | 00:22:00 | ||
Introduction to MaLC Summary | 00:47:00 | ||
Stakeholder Management & Communication | |||
Stakeholder Management | 00:21:00 | ||
Stakeholder Communication | 00:17:00 | ||
Stakeholder Management & Communication Summary | 00:15:00 | ||
Process Integration | |||
Process Integration Across the Lifecycle | 00:26:00 | ||
Service Strategy | 00:28:00 | ||
Service Design | 00:37:00 | ||
Service Transition | 00:41:00 | ||
Service Operation | 00:29:00 | ||
Continual Service Improvement | 00:07:00 | ||
Process Integration Summary | 00:14:00 | ||
Managing Services Across the Lifecycle | |||
Stakeholder Needs | 00:18:00 | ||
Managing Cross-Lifecycle Processes | 00:11:00 | ||
Implementing & Improving Services | 00:15:00 | ||
Managing Services Across | 00:16:00 | ||
Governance | |||
Governance | 00:25:00 | ||
Organizational Structure | 00:32:00 | ||
Service Provider Types | 00:15:00 | ||
Governance Summary | 00:13:00 | ||
Measurement | |||
Measuring | 00:23:00 | ||
Measurement Frameworks | 00:26:00 | ||
Measurement Summary | 00:11:00 | ||
Implement & Improving | |||
Implementing Service Management | 00:13:00 | ||
Assessing Service Management | 00:35:00 | ||
Improving Service Management | 00:13:00 | ||
Key Considerations | 00:30:00 | ||
Implementing & Improving Summary | 00:17:00 | ||
Mock Exam | |||
Final Exam |
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