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ITIL Service strategy helps you to decide which strategy you should follow to serve the customers.  By assessing the customer needs and marketplace, the Service Strategy lifecycle stage determines which services the IT organization is to offer and what capabilities need to develop for the betterment of the company.

The ITIL® Service Strategy Certified Training describes the primary processes of ITIL Service management which includes Strategy Management for IT Services, Service Portfolio Management, Financial Management for IT Services, Demand Management, and Business Relationship Management.

The ultimate goal of ITIL Service Strategy is to make you and the organization to think and act strategically. By the end of the course, you will be able to decide the right strategy for your company or business institutes.

Course Highlights

  • The price is for the whole course including final exam – no hidden fees
  • Accredited Certificate upon successful completion
  • Efficient exam system with instant results
  • Track progress within own personal learning portal
  • 24/7 customer support via live chat

This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then ITIL® Service Strategy Certified Training is for you.

We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.

All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification.

We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.

Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.

So, why not improve your chances of gaining professional skills and better earning potential.

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.

Career Path

Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.

On successful completion of this course, you have the potential to achieve an estimated salary of £35,000.

The sky really is the limit.

$457.80 inc Vat TAKE THIS COURSE

Course Curriculum

Course Introduction
Course Organization 00:06:00
Course Conventions & Agenda 00:07:00
Service Strategy
Introduction to Service Strategy 00:32:00
Service Provider Types 00:11:00
Service Structures 00:05:00
The 4-Ps of Strategy 00:09:00
Services & Strategy Summary 00:03:00
Services & Strategy
Defining Services & Market Spaces 00:21:00
Service Strategy Across the Lifecycle 00:28:00
Services & Strategy Summary 00:03:00
Service Strategy Processes
Strategy Management for IT Services Introduction 00:41:00
Service Portfolio Management 00:28:00
Financial Management 00:43:00
Demand Management 00:35:00
Business Relationship Management 00:25:00
Service Strategy Processes Summary 00:06:00
Organizing & Sourcing
Strategy & Governance 00:07:00
Strategy & Organization 00:24:00
Sourcing Strategy 00:10:00
Organization & Sourcing Summary 00:04:00
Implementation
Technology Considerations 00:07:00
Implementation 00:11:00
Challenges, Risks & CSFs 00:06:00
Implementation Summary 00:04:00
Mock Exam
Mock Exam – ITIL® Service Strategy Certified Training 00:20:00
Final Exam
Final Exam – ITIL® Service Strategy Certified Training 00:20:00

Course Reviews

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