Name: Office Admin & Receptionist Diploma Level 3
Price: 26.99 GBP
Rating: 4.5 (59 reviews)

Office Admin & Receptionist Diploma Level 3

Do you want to work as a Receptionist, Office Administrator, or Administrative Assistant? Are you looking to update your existing …

Office Admin & Receptionist Diploma Level 3

Original price was: $417.25.Current price is: $35.30.

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Level 3 - Diploma

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Do you want to work as a Receptionist, Office Administrator, or Administrative Assistant? Are you looking to update your existing skills with a view to returning to work in the business and administration sector? Then taking this Office Admin and Receptionist Diploma will be a good choice for you. The course covers the fundamentals of office admin and receptionist duties and also delves into more advanced areas. You will be able to build your knowledge and be fully prepared for your desired work.

Course Highlights

Transparent Pricing: The price covers the entire course, including the final exam – with no hidden fees.

Accredited Certificate: Receive an Accredited Certificate upon successful completion at an additional cost.

Efficient Exam System: Benefit from an efficient exam system with instant results.

Progress Tracking: Track your progress within your own personal learning portal.

24/7 Support: Enjoy 24/7 customer support via live chat for any assistance you may need.

Course Structure of Office Admin and Receptionist Diploma

The Office Admin and Receptionist Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field, then the Office Admin and Receptionist Diploma is for you.

We’ve taken this comprehensive course and broken it down into several manageable modules, which we believe will assist you in easily grasping each concept—from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. Gain more knowledge from this article.

Flexible Learning

All our courses offer 12 months of access and are designed to be studied at your own pace. You can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.

Instructor Support of Office Admin and Receptionist Diploma

We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. If you need help, just drop them an email and await a speedy response.

Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.

Assessment and Certification

At the end of the Office Admin and Receptionist Diploma, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately, so you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy, £29 for an original print copy sent to you by post, or £39 for both.

Career Path

Not only does our CPD and CiQ accredited Office Admin and Receptionist Diploma look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career, or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £17,100.

The sky really is the limit.

Course Curriculum

Office Admin & Receptionist Diploma Level 3 - Update Version
Module 01: Introduction to Reception and Receptionist
	Introduction to Reception and Receptionist	00:29:00
Module 02: Business Telephone Skills
	Business Telephone Skills	00:21:00
Module 03: Representing Your Boss and Company
	Representing Your Boss and Company	00:38:00
Module 04: Mail Services and Shipping
	Mail Services and Shipping	00:29:00
Module 05: Travel Arrangements
	Travel Arrangements	00:27:00
Module 06: Organising Meeting and Conferences
	Organising Meeting and Conferences	00:30:00
Module 07: Time Management
	Time Management	00:37:00
Module 08: Record Keeping and Filing Systems
	Record Keeping and Filing Systems	00:30:00
Module 09: Business Writing Skills
	Business Writing Skills	00:43:00
Module 10 :Organisational Skills
	Organisational Skills	00:28:00
Module 11: Communication Skills
	Communication Skills	00:29:00
Module 12: Customer Service
	Customer Service	00:18:00
Module 13: Effective Planning and Scheduling
	Effective Planning and Scheduling	00:53:00
Module 14: Invoicing/Petty Cash
	Invoicing Petty Cash	00:29:00
Module 15: Business Environment
	Business Environment	00:19:00
Module 16: Advanced MS Excel
	How to Get the most of the course	00:01:00
	Text formulas in Excel	00:08:00
	Text Formulas Exercise	00:01:00
	Text Formulas Exercise (answers)	00:01:00
	Mathematical Formulas In Excel	00:04:00
	Mathematical Formulas Exercise	00:01:00
	Mathematical Formulas Exercise (answers)	00:01:00
	Date and Time Formulas In Excel	00:05:00
	Date and Time Formulas Exercise	00:01:00
	Date and Time Exercise Formulas (answers)	00:01:00
	Logic Formulas In Excel	00:12:00
	Logic Formula Exercise	00:01:00
	Logic Formula Exercise (answers)	00:01:00
	Financial Formula In Excel	00:06:00
	Financial Formula Exercise	00:01:00
	Financial Formula Exercise (answers)	00:02:00
	Informational Formula In Excel	00:04:00
	Informational Formula Exercise	00:01:00
	Informational Formula Exercise (answers)	00:01:00
	Getting Traffic To Your Site	01:00:00
	Menu Example with Excel Vlookup	00:08:00
	Wildcard Search with Excel Vlookup	00:09:00
	Looking to the Left with Excel Vlookup	00:17:00
	2-Way Lookup	00:14:00
	Comparing Lists with Excel Vlookup	00:03:00
	Microsoft Excel Vlookup Tips and Tricks	00:14:00
	Power Query Intro and Excel version	00:03:00
	Excel Power Query – Introduction	00:03:00
	Enabling M in Power Query	00:02:00
	Transform Data – Trim in Excel Power Query	00:05:00
	Transform Data – Format Dates and Values in Excel Power Query	00:02:00
	Simple Expressions	00:08:00
	Simple Expressions – Nested Expressions	00:03:00
	Transform Data – Parsing URLs in Excel Power Query	00:05:00
	Variables	00:08:00
	Formatting Excel Keyboard Shortcuts	00:02:00
	Table Excel Keyboard Shortcuts	00:02:00
	Editing Excel Keyboard Shortcuts	00:05:00
	Formula Excel Keyboard Shortcuts	00:03:00
	Workbook Excel Keyboard Shortcuts	00:02:00
	Handy Excel Shortcuts Keyboard Shortcuts	00:05:00
Mock Exam
	Mock Exam – Office Admin & Receptionist Diploma Level 3	00:20:00
Final Exam
	Final Exam – Office Admin & Receptionist Diploma Level 3	00:20:00
Assignment
	Assignment – Office Admin & Receptionist Diploma Level 3	Unlimited
Office Admin & Receptionist Diploma Level 3 - Old Version
Admin Support
	Module One – Getting Started	00:30:00
	Module Two – Getting Organized (I)	01:00:00
	Module Three – Getting Organized (II)	01:00:00
	Module Four – Managing Time	01:00:00
	Module Five – Getting It All Done On Time	01:00:00
	Module Six – Special Tasks	01:00:00
	Module Seven – Verbal Communication Skills	01:00:00
	Module Eight – Non-Verbal Communication Skills	01:00:00
	Module Nine – Empowering Yourself	01:00:00
	Module Ten – The Team of Two	01:00:00
	Module Eleven – Taking Care of Yourself	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Administrative Management
	Module One – Getting Started	00:30:00
	Module Two – Why Your Office Needs Administrative Procedures	01:00:00
	Module Three – Gathering the Right Tools	01:00:00
	Module Four – Identifying Procedures to Include	01:00:00
	Module Five – Top Five Procedures to Record	01:00:00
	Module Six – What to Include in Your Binder (I)	01:00:00
	Module Seven – What to Include in Your Binder (II)	01:00:00
	Module Eight – Organizing Your Binder	01:00:00
	Module Nine – What Not to Include in the Procedure Guide	01:00:00
	Module Ten – Share Office Procedure Guide	01:00:00
	Module Eleven – Successfully Executing the Guide	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Organisational Skills
	Module One – Getting Started	00:30:00
	Module Two – Remove the Clutter	01:00:00
	Module Three – Prioritize	01:00:00
	Module Four – Scheduling Your Time	01:00:00
	Module Five – To Do Lists	01:00:00
	Module Six – Paper and Paperless Storage	01:00:00
	Module Seven – Organization in Your Work Area	01:00:00
	Module Eight – Tools to Fight Procrastination	01:00:00
	Module Nine – Organizing Your Inbox	01:00:00
	Module Ten – Avoid the Causes of Disorganization	01:00:00
	Module Eleven – Discipline is the Key to Stay Organized	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Organisational Skills Training for Administrator – Activities	00:00:00
Receptionist
	Receptionist	00:30:00
	Importance of Receptionist	00:15:00
	Different Types of Receptionist & Roles	01:00:00
	Communication Skills for Receptionist	01:00:00
	Telephone Skills	01:00:00
	Listening Skills	01:00:00
	Taking Messages	00:30:00
	Presenting & Appearance	00:30:00
	Reservation Procedure	00:15:00
	Confidentiality Checklist	00:15:00
	Being Organized as Receptionist	00:15:00
	Becoming a Successful Receptionist	00:15:00
Customer Relations & Dealings
	Module One – Getting Started	00:30:00
	Module Two – The Right Attitude Starts with You	01:00:00
	Module Three – Stress Management (Internal Stressors)	01:00:00
	Module Four – Stress Management (External Stressors)	00:30:00
	Module Five – Transactional Analysis	01:00:00
	Module Six – Why are Some Customers Difficult	01:00:00
	Module Seven – Dealing with the Customer Over the Phone	01:00:00
	Module Eight – Dealing with the Customer In Person	01:00:00
	Module Nine – Sensitivity in Dealing with Customers	01:00:00
	Module Ten – Scenarios of Dealing with a Difficult Customer	01:00:00
	Module Eleven – Following up With a Customer Once You Have Addressed Their Issue	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Professional Telephone Receptionist Skills
	Module One – Getting Started	00:30:00
	Module Two – Core Skills Required	01:00:00
	Module Three – Self-Management (I)	01:00:00
	Module Four – Self-Management (II)	01:00:00
	Module Five – Time Management (I)	01:00:00
	Module Six – Time Management (II)	01:00:00
	Module Seven – Organizing and Planning (I)	01:00:00
	Module Eight – Organizing and Planning (II)	01:00:00
	Module Nine – Communication (I)	01:00:00
	Module Ten – Communication (II)	01:00:00
	Module Eleven – Additional Challenges	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Level 3 Diploma in Telephone Receptionist Skills – Activities	00:00:00
Order Your Certificate
	Order Your Certificate	00:00:00