- 1 year
- Advanced
- Course Certificate
- Number of Units11
- Number of Quizzes0
- 6 hours, 44 minutes Gift this course
Course Curriculum
Module 1: Introduction to Office Administration | |||
Introduction to Office Administration | 00:14:00 | ||
Module 2: Skills of an Effective Administrator | |||
Skills of an Effective Administrator | 00:15:00 | ||
Module 3: Business Writing Skills | |||
Business Writing Skills | 00:40:00 | ||
Module 4: Communication Skills | |||
Communication Skills | 00:25:00 | ||
Module 5: Managing Meetings and Giving Feedback | |||
Managing Meetings and Giving Feedback | 01:24:00 | ||
Module 6: Organisational Skills | |||
Organisational Skills | 01:16:00 | ||
Module 7: Telephone Etiquette | |||
Telephone Etiquette | 01:07:00 | ||
Module 8: Negotiation Techniques | |||
Negotiation Techniques | 00:16:00 | ||
Module 9: Conflict Management | |||
Conflict Management | 00:14:00 | ||
Module 10: Stress Management | |||
Stress Management | 00:16:00 | ||
Module 11: Time Management | |||
Time Management | 00:37:00 |
Course Ratings
No Ratings found for this course.