Customer Segmentation and Prospecting

Customer Segmentation and Prospecting

Course Overview Are you looking to gain a new in-demand skill from the comfort of your home? Well, look no …

Customer Segmentation and Prospecting

$35.30

TAKE THIS COURSE

1 Year Access

Intermediate

2 Students

2 hours, 40 minutes

Gift this course

Course Overview

Are you looking to gain a new in-demand skill from the comfort of your home? Well, look no further; you’ve come to the right place!

Our easy-to-follow Customer Segmentation and Prospecting will provide you with all the deep knowledge and insight you need to know about this topic. This comprehensive course has been broken down into several manageable modules, which we believe will assist you to easily grasp each concept – from the fundamental to the more advanced aspects of the course.

Learn the most in-demand skills from the safety & comfort of your home. Enjoy the freedom to learn at your own comfortable pace and prepare yourself for the market of the future.

Learning Outcomes

Whether you are an aspiring professional or a complete beginner, this course will improve your expertise and boost your CV with key skills and an accredited certification attesting to your knowledge.

Entry Requirement

- This course is available to all learners of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Some basic understanding of the English language and numeracy.

Certification

After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £29 or in PDF format at the cost of £19.

- PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days

Why choose us?

- - Affordable, engaging & high-quality e-learning study materials;
  - Tutorial videos/materials from the industry-leading experts;
  - Study in a user-friendly, advanced online learning platform;
  - Efficient exam systems for the assessment and instant result;
  - The UK & internationally recognised accredited qualification;
  - Access to course content on mobile, tablet or desktop from anywhere, anytime;
  - The benefit of career advancement opportunities;
  - 24/7 student support via email.

Career path

Customer Segmentation and Prospecting is a useful qualification to possess and would be beneficial for any related profession or industry.

Course Curriculum

Module 01: Who We Are and What We Do
	Who We Are and What We Do	00:17:00
Module 02: The Sales Process and Dealing with Customers at the Checkout
	The Sales Process and Dealing with Customers at the Checkout	00:08:00
Module 03: Importance of Consumer Behaviour
	Importance of Consumer Behaviour	00:10:00
Module 04: Taking Trends and Targeting Customers Effectively
	Taking Trends and Targeting Customers Effectively	00:09:00
Module 05: The Importance of Communicating with Customers
	The Importance of Communicating with Customers	00:16:00
Module 06: Identifying and Addressing Customer Needs
	Identifying and Addressing Customer Needs	00:17:00
Module 07: Generating Return Business
	Generating Return Business	00:17:00
Module 08: In-Person Customer Service
	In-Person Customer Service	00:10:00
Module 09: Giving Customer Service over the Phone
	Giving Customer Service over the Phone	00:11:00
Module 10: Providing Electronic Customer Service
	Providing Electronic Customer Service	00:14:00
Module 11: Recovering Difficult Customers
	Recovering Difficult Customers	00:17:00
Module 12: Understanding When to Escalate
	Understanding When to Escalate	00:14:00

Course Ratings

N.A

ratings

5 stars0
4 stars0
3 stars0
2 stars0
1 stars0

No Ratings found for this course.

How Do Our Courses Work?

Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need.

Course access

Add your chosen course to your basket. Once you’ve added all the courses you need.

Certificate

Add your chosen course to your basket. Once you’ve added all the courses you need.

Continued support

Add your chosen course to your basket. Once you’ve added all the courses you need.

Customer Segmentation and Prospecting