IT Support Technician

Overview The IT Support Technician course provides learners with the essential skills and knowledge needed to support computer systems and …

IT Support Technician

IT Support Technician

Original price was: $417.25.Current price is: $35.30.

TAKE THIS COURSE 14-Day Money-Back Guarantee

are
are
are
clender

1 Year Access

teacher

2 Students

durantion

4 hours, 52 minutes

All Courses For Lifetime At £99
Gift this course

IT Support Technician Overview

The IT Support Technician course provides learners with the essential skills and knowledge needed to support computer systems and users effectively. This course covers hardware, software, networking, security, and troubleshooting techniques. Whether you are new to IT or looking to enhance your skills, this course provides a strong foundation to start or advance your career in IT support.

Learning Outcomes

  • Understand how people use computers in different environments.
  • Identify and describe key system hardware components.
  • Connect and configure device ports and peripherals.
  • Manage data storage and sharing solutions effectively.
  • Install, configure, and manage various operating systems.
  • Set up and configure PCs and mobile devices for optimal performance.
  • Manage files and application software efficiently.
  • Configure and troubleshoot network and internet connectivity.
  • Implement IT security measures to prevent threats.
  • Perform regular computer maintenance and troubleshooting tasks.

Who Is This Course For

This course is ideal for individuals who are interested in starting a career in IT support or want to enhance their existing knowledge. It is suitable for beginners, career changers, and those seeking to improve their technical skills to support business operations efficiently. If you are eager to learn how to set up, maintain, and troubleshoot computer systems, this course is for you.

Eligibility Requirements

This course is open to individuals with basic computer literacy and a willingness to learn. No prior technical experience is required, making it ideal for beginners or those seeking a career change into IT support.

Entry Requirements

  • Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults.
  • Academic Background: No prior qualifications required, open to all backgrounds.
  • Language Proficiency: A good understanding of English is essential, as all lessons are in English.
  • Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content.

Why Choose Us

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry-leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognised accredited
  • Access to course content on mobile, tablet or desktop from anywhere, anytime;
  • The benefit of career advancement opportunities;
  • 24/7 student support via email.

Career Path

Completing this course opens doors to various IT support roles in industries such as healthcare, finance, education, and retail. You can pursue careers as an IT support technician, helpdesk analyst, or technical support specialist. As you gain experience, opportunities to progress into roles such as network administrator, IT consultant, or systems engineer become available.

Course Curriculum

Section 01: How People Use Computers
The Case for Computer Literacy 00:03:00
Features Common to Every Computing Device 00:02:00
Common General-Purpose Computing Devices 00:02:00
Networks of Computing Devices 00:04:00
Remotely-Accessed Computer Systems 00:04:00
Specialized Computer Systems 00:02:00
Specialty I/O Devices 00:01:00
Section 02: System Hardware
CPUs 00:03:00
Passive and Active Cooling 00:03:00
RAM and Active Memory 00:05:00
Motherboards 00:03:00
Power Supplies 00:03:00
AMA – Ask Me Anything about System Hardware 00:07:00
Section 03: Device Ports and Peripherals
Ports and Connectors 00:03:00
General Use I/O Devices 00:02:00
AMA – Ask Me Anything about I/O, Ports and Peripherals 00:07:00
Section 04: Data Storage and Sharing
Basics of Binary 00:04:00
Storage Technologies 00:04:00
Mass Storage Variation 00:03:00
AMA – Ask Me Anything about Data Storage and Sharing 00:07:00
Section 05: Understanding Operating Systems
Operating System Functions 00:04:00
Operating System Interfaces 00:05:00
AMA – Ask Me Anything about Understanding OS’s 00:05:00
Section 06: Setting Up and Configuring a PC
Preparing the Work Area 00:02:00
Setting up a Desktop PC 00:01:00
Completing PC Setup 00:04:00
AMA – Ask Me Anything about Setting up and Configuring a PC 00:09:00
Section 07: Setting Up and Configuring a Mobile Device
Personalizing a Tablet 00:08:00
AMA – Ask Me Anything about Mobile Devices Part 1 00:07:00
AMA – Ask Me Anything about Mobile Devices Part 2 00:07:00
Section 08: Managing Files
File Management Tools 00:02:00
File Manipulation 00:06:00
Backups 00:03:00
AMA – Ask Me Anything about Managing Files 00:08:00
Section 09: Using and Managing Application Software
Walking Survey of Applications 00:03:00
Managing Applications 00:03:00
Applications and Extensions 00:04:00
AMA – Ask Me Anything about Working with Applications 00:07:00
Section 10: Configuring Network and Internet Connectivity
Wi-Fi Setup 00:06:00
Going High Speed 00:03:00
Setting Up and Sharing Printers 00:05:00
AMA – Ask Me Anything about Networks and Internet Connectivity Part 1 00:07:00
AMA – Ask Me Anything about Networks and Internet Connectivity Part 2 00:05:00
Section 11: IT Security Threat Mitigation
Physical Security 00:05:00
Dealing with Malware 00:03:00
Password Management 00:03:00
Clickworthy 00:03:00
Perils of Public Internet 00:02:00
AMA – Ask Me Anything about IT Threat Mitigation Part 1 00:07:00
AMA – Ask Me Anything about IT Threat Mitigation Part 2 00:08:00
Section 12: Computer Maintenance and Management
Power Management 00:02:00
Cleaning and Maintaining Computers 00:02:00
Trash it or Stash it? 00:02:00
AMA – Ask Me Anything about Computer Maintenance and Management 00:11:00
Section 13: IT Troubleshooting
Troubleshooting 101 00:03:00
AMA – Ask Me Anything about Troubleshooting Computers Part 1 00:10:00
AMA – Ask Me Anything about Troubleshooting Computers Part 2 00:11:00
Section 14: Understanding Databases
Introduction to Databases 00:06:00
Database Details 00:06:00
AMA – Ask Me Anything about Databases 00:06:00
Section 15: Developing and Implementing Software
Introduction to Programming 00:04:00
Programming with a PBJ Sandwich 00:08:00
AMA – Ask Me Anything about Databases 00:04:00
Order Certificate
Order Certificate 00:00:00

How Do Our Courses Work?

Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need.

Course access

Add your chosen course to your basket. Once you’ve added all the courses you need.

Certificate

Add your chosen course to your basket. Once you’ve added all the courses you need.

Continued support

Add your chosen course to your basket. Once you’ve added all the courses you need.

Dive into an enriching online learning journey with Alpha Academy. We pride ourselves on offering a diverse range of courses tailored to your needs. Elevate your expertise or discover a new passion. With Alpha Academy, your pursuit of knowledge has no bounds.

Contact

For Business

Certificate validator

Payment methods possible

© ALPHA ACADEMY IS A PART OF ADAMS ACADEMY INC. LTD.

top
0
    0
    Your Cart
    Your cart is emptyReturn to Shop

    NEW YEAR SALE – ALL COURSES FOR Original price was: $652.69.Current price is: $64.09. / year

    ADD OFFER TO CART

    No more than 50 active courses at any one time. Membership renews after 12 months. Cancel anytime from your account. Certain courses are not included. Can't be used in conjunction with any other offer.

      Apply Coupon