Frequently Asked Questions
FAQ
FAQ: Alpha Academy
Alpha Academy, based in London, England, is a well-known provider of online education. Since it started, the academy has offered a wide range of courses for people from different backgrounds, interests, and goals.
With years of experience in training, Alpha Academy uses digital platforms to deliver high-quality learning. It takes advantage of the internet and modern tools to provide easy access to education, training, and online learning experiences.
Alpha Academy welcomes learners of all ages, backgrounds, and locations. Here’s who might find our courses useful:
Lifelong Learners: If you love learning and exploring new topics, our wide range of courses can help you deepen your knowledge.
Professionals and Career Advancers: Increase your skills or learn new ones with our courses in business, management, marketing, finance, and technology.
Students and Graduates: Complement your studies with extra courses that add to your knowledge and prepare you for your career.
Entrepreneurs and Business Owners: Learn essential business skills like planning, marketing, and financial management to run your business successfully.
Personal Development Seekers: Improve personal skills like communication, time management, and emotional intelligence to better your life and career.
Hobbyists and Enthusiasts: Dive deeper into your hobbies with courses in arts, crafts, photography, cooking, and more.
Global Audience: Our courses are available worldwide and in multiple languages, making them accessible to everyone.
Here are some key reasons to enrol at Alpha Academy:
Affordable Courses: Alpha Academy offers great courses without breaking the bank. We believe in providing excellent education at the best prices, making learning accessible to everyone.
Easy-to-Use Platform: Our platform is designed to be user-friendly and visually appealing. You can easily navigate the course catalogue, find detailed information about courses, and access materials and resources smoothly.
Flexible Learning: Learn at your own pace with our self-paced courses. Log in from any device with an internet connection and study whenever and wherever suits you best.
Interactive Content: Our courses include video lectures, interactive presentations, downloadable resources, and quizzes to make learning engaging and effective.
Progress Tracking: Monitor your learning progress with our built-in tools. See which lessons you’ve completed and keep track of your overall progress to stay motivated.
Support Available: If you need help or have questions, our support channels are here for you. Access email support and FAQs for assistance whenever you need it.
Alpha Academy strives to provide a seamless and enjoyable online learning experience tailored to your needs and preferences.
At Alpha Academy, our goal is to make online learning easy and accessible for everyone. Our platform is simple to use and navigate, suitable for learners of all technical abilities.
All you need is a device with internet access to start learning. If you need any help, support is available 24/7.
Our online training is delivered through a modern and efficient Learning Management System (LMS). This means you can access our training materials on any device with internet access.
Setting up Account and Enrolment
Getting started with Alpha Academy is simple. Just create an account with your name, email address, and a password. Once you’re registered, you can browse and enrol in courses that interest you.
Enrolling in our online courses is easy:
On the course page, click the ‘Add to Cart’ button to put the course in your shopping cart.
Proceed to the checkout screen to enter your payment details.
After payment, you’ll get instant access to your course.
We’ll email your course details and invoice to the email address you used to sign up.
Buying an online course is easy:
Go to the course page you’re interested in.
Click ‘Add to Cart’.
You’ll be directed to the checkout page.
Enter your payment details and any coupon code you have.
Choose your preferred payment method and complete the transaction.
You’ll get instant access to the course and receive an email with your course details and invoice.
Course Related Queries
All of our courses come with certificates of achievement which are recognised by employers all over the world.
All of our courses are accredited by CPD QS and CiQ- Centre for International Qualifications. Our courses are created and maintained following the standards set by these renowned organisations.
Yes, we are proud to announce that all of our courses meet the necessary regulatory compliance requirements.
Our online courses are self-paced and flexible. Course modules are well-structured, broken down into small modules and very easy to understand. Our courses are more inclusive and adaptable to the needs of modern learners.
With online learning at Alpha Academy, courses start as soon as you complete payment. You get immediate access to all course materials, so you can begin learning right away!
With Alpha Academy, you’ll get instant access to courses. Join from your mobile, tablet, desktop, or any other device connected to the internet.
Alpha Academy provides the latest online courses. Access our materials from anywhere, anytime all you need is a stable internet connection.
Once your payment is processed, you’ll instantly access your chosen course at Alpha Academy. We’ll send the course details and invoice to your registered email address.
Subscription and Payment
In our subscription model at Alpha Academy, customers pay a recurring fee, either monthly or yearly, for continuous access to a product. You can choose the payment frequency when you sign up.
For the latest subscription details, please check our Membership Plans page.
At Alpha Academy, we offer Lifetime Subscription or Prime Membership. With this, you pay just once and get access to all courses forever.
After completing your course at Alpha Academy, you can receive an accredited certificate. The PDF format costs £11.99, and a hard copy is available for £14.99.
After finishing your course at Alpha Academy, you can order your certificate in PDF format for a £24 fee.
After you successfully complete a course at Alpha Academy, you can get an accredited certificate to enhance your resume. Opt for a printed hardcopy for £39. For discounts, subscribe to our email list to receive deals and coupons directly.
At Alpha Academy, enrolment letters are free, but if you want a hard copy, you’ll need to pay for delivery and tax. The shipping cost for a hard copy is £5.99.
You can order a hard copy of your enrolment letter from our Enrolment Letter page.
Certificates and Student ID
The PDF certificate from Alpha Academy is issued within 24 hours, and the hard copy takes 3-9 working days to arrive. Delivery times may extend during busy periods.
Other Important Queries
To use your discount coupon at Alpha Academy, visit the Redeem Voucher page. Fill in the form with your details and the coupon code, then click submit. If the code is valid, we’ll email you your access details.
At Alpha Academy, we support your learning journey by offering a retake option if you fail an exam.
Yes, at Alpha Academy, you can purchase courses as gifts for friends, family, colleagues, or anyone else.
Simply go to the course page, enter the recipient’s email and name, and add a personal message if you wish.
Contact Alpha Academy
At Alpha Academy, we ensure clarity and support. Our 24/7 support team is always ready to answer your questions. Just send an email, and we’ll respond promptly.
Address: 11 Floor, 15 St Botolph Street, London EC3A 7BB
Email: info@alphaacademy.org
Customer Support: 020 3965 2556
Please check out our contact information at Contact – Alpha Academy
Ask Us Anything.
If the above FAQ does not solve your problem, please submit your issues here and we will get back to you soon.
Phone
020 3965 2556
info@alphaacademy.org
Address
11 Floor, 15 St Botolph Street, London EC3A 7BB
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