- 1 year
- Intermediate
- Course Certificate
- Number of Units13
- Number of Quizzes0
- 3 hours, 4 minutes Gift this course
Course Curriculum
Module 01: Introduction to Travel and Tourism | |||
Introduction to Travel and Tourism | 00:13:00 | ||
Module 02: Tourism Products and Services | |||
Tourism Products and Services | 00:13:00 | ||
Module 03: Tour Operating and Travel Retailing | |||
Tour Operating and Travel Retailing | 00:15:00 | ||
Module 04: Marketing in Travel and Tourism | |||
Marketing in Travel and Tourism | 00:11:00 | ||
Module 05: Developing Communication Skills | |||
Developing Communication Skills | 00:13:00 | ||
Module 06: Customer Service and Satisfaction | |||
Customer Service and Satisfaction | 00:10:00 | ||
Module 07: Customer Relationship Management (CRM) | |||
Customer Relationship Management (CRM) | 00:16:00 | ||
Module 08: Human Resource Management in Travel Industry | |||
Human Resource Management in Travel Industry | 00:13:00 | ||
Module 09: Crisis and Visitor Attraction Management | |||
Crisis and Visitor Attraction Management | 00:20:00 | ||
Module 10: Transport Management Procedure | |||
Transport Management Procedure | 00:14:00 | ||
Module 11: Sustainable Tourism | |||
Sustainable Tourism | 00:09:00 | ||
Module 12: Public Awareness Campaigns | |||
Public Awareness Campaigns | 00:11:00 | ||
Module 13: Brexit and its Impact on Tourism Industry | |||
Brexit and its Impact on Tourism Industry | 00:26:00 |
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