- 1 year
- Diploma
- Course Certificate
- Number of Units16
- Number of Quizzes0
- 7 hours, 15 minutes Gift this course
Course Curriculum
Module 01: Introduction to Office Administration | |||
Introduction to Office Administration | 00:14:00 | ||
Module 02: Skills of an Effective Administrator | |||
Skills of an Effective Administrator | 00:16:00 | ||
Module 03: Business Etiquette | |||
Business Etiquette | 00:19:00 | ||
Module 04: Business Telephone Skills | |||
Business Telephone Skills | 00:19:00 | ||
Module 05: Representing Your Boss and Company | |||
Representing Your Boss and Company | 00:36:00 | ||
Module 06: Mail Services and Shipping | |||
Mail Services and Shipping | 00:27:00 | ||
Module 07: Travel Arrangements | |||
Travel Arrangements | 00:25:00 | ||
Module 08: Organising Meeting and Conferences | |||
Organising Meeting and Conferences | 00:28:00 | ||
Module 09: Time Management | |||
Time Management | 00:35:00 | ||
Module 10: Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | 00:28:00 | ||
Module 11: Business Writing Skills | |||
Business Writing Skills | 00:41:00 | ||
Module 12: Organisational Skills | |||
Organisational Skills | 00:26:00 | ||
Module 13: Communication Skills | |||
Communication Skills | 00:27:00 | ||
Module 14: Customer Service | |||
Customer Service | 00:16:00 | ||
Module 15: Effective Planning and Scheduling | |||
Effective Planning and Scheduling | 00:51:00 | ||
Module 16: Invoicing/Petty Cash | |||
Invoicing/Petty Cash | 00:27:00 |
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