Level 2 Certificate in Executive Secretarial & PA

Level 2 Certificate in Executive Secretarial & PAOverview Build a successful career in business administration with the Level 2 Certificate …

Level 2 Certificate in Executive Secretarial & PA

secretarial executive

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  • students 58 Students
  • course_duration 2 days, 19 hours
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Level 2 Certificate in Executive Secretarial & PA
Overview

Build a successful career in business administration with the Level 2 Certificate in Executive Secretarial & PA. This comprehensive online executive secretary and personal assistant course is designed to help you develop the professional administrative, communication, and organisational skills required to support executives, managers, and business operations effectively.

Whether you are looking to start a career as a Personal Assistant (PA), Executive Secretary, Administrative Assistant, or Office Administrator, this Level 2 Certificate provides practical knowledge and industry-relevant training aligned with modern workplace requirements.

As organisations increasingly rely on skilled administrative professionals to maintain efficiency and productivity, this course prepares you to confidently manage office procedures, business communications, scheduling, meeting coordination, and executive support responsibilities.

Throughout the course, you will learn how to:

  • Perform the duties and responsibilities of an Executive Secretary and Personal Assistant
  • Manage business correspondence, emails, and professional communications
  • Organise meetings, appointments, and executive schedules efficiently
  • Develop effective office administration and document management skills
  • Handle confidential information professionally and ethically
  • Improve time management, organisational, and multitasking abilities
  • Support senior managers and executives in a professional business environment

This online Executive Secretarial & PA Certificate is suitable for beginners and professionals seeking to improve their administrative, communication, and office management skills while enhancing their career prospects.

Bonus Features Included:

  • Free Course: Business Communication Skills
  • Free Course: Office Administration Essentials
  • › Last Audited and Updated: 25th July 2026

Learning Outcomes

Upon successful completion of this course, learners will be able to:

  • Understand the roles and responsibilities of Executive Secretaries and Personal Assistants
  • Demonstrate effective business communication and professional correspondence skills
  • Manage executive diaries, meetings, travel arrangements, and schedules
  • Apply office administration and record-keeping procedures efficiently
  • Develop professional telephone, customer service, and interpersonal skills
  • Organise business documents and maintain confidentiality standards
  • Improve workplace productivity through effective planning and prioritisation
  • Gain a recognised CPD-accredited qualification to strengthen career opportunities
  • Build confidence when supporting managers, executives, and business teams
  • Understand workplace professionalism, ethics, and business etiquette

Who is This Course For?

This Level 2 Certificate in Executive Secretarial & PA is ideal for:

  • Aspiring Personal Assistants (PAs)
  • Executive Secretaries and Administrative Assistants
  • Office Administrators and Receptionists
  • Business Support Staff
  • Individuals seeking office-based careers
  • Professionals looking to improve administrative and organisational skills
  • Anyone interested in executive support and business administration

Why Enrol in This Executive Secretarial & PA Course?

This course is designed to help learners develop the practical administrative and executive support skills required in modern workplaces.

Benefits of this course:

  • CPD Accredited Executive Secretarial Qualification
  • 100% Online & Self-Paced Learning
  • Instant Access to Course Materials
  • Comprehensive Business Administration Training
  • Flexible Study from Any Device
  • Career-Focused Curriculum for Office and Administrative Roles

Career Opportunities

After completing this course, learners may pursue roles such as:

  • Executive Secretary
  • Personal Assistant (PA)
  • Administrative Assistant
  • Office Administrator
  • Receptionist
  • Office Coordinator
  • Business Support Assistant
  • Executive Assistant

Eligibility Requirements

Applicants should have basic communication and organisational skills. A professional attitude, attention to detail, and interest in business administration will support successful learning outcomes.

Entry Requirements

Age Requirement: Applicants must be aged 16 or above.

Academic Background: No formal qualifications are required.

Language Proficiency: A good understanding of English is recommended.

Computer Skills: Basic computer literacy will be beneficial for completing course activities.

Why Choose Us

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from industry-leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient assessment systems with instant results;
  • UK & internationally recognised accredited qualification;
  • Access course content on mobile, tablet, or desktop anytime;
  • Career development and progression opportunities;
  • 24/7 student support via email.

Certification

At the end of the course, you will be required to sit an online multiple-choice test. After successfully completing the final test, you will get a CPD-accredited Certificate of Achievement. The PDF Certificate is priced at £9.99 and will be emailed to you immediately. Also, a printed hardcopy certificate can be purchased for £17.99 and will be sent to your address by post.

Reviews From Our learners

★★★★★
A useful course for anyone interested in secretarial or PA work. It helped me build confidence in handling administrative tasks, managing priorities, and communicating in a professional workplace.
Elspeth Marlowen
Administrative Assistant
★★★★★
This course helped me understand the daily responsibilities of a personal assistant more clearly. I liked how it covered organisation, scheduling, correspondence, and supporting senior staff professionally.
Jasper Lockmere
Office Support Assistant
★★★★★
Level 2 Certificate in Executive Secretarial & PA gave me a clear understanding of diary management, business communication, meeting support, document handling, and professional office etiquette. The course was practical and easy to follow.
Lavinia Crestwell
CJunior PA

Frequently Asked Questions

This course is suitable for aspiring personal assistants, executive assistants, secretaries, receptionists, office administrators, business support staff, and anyone interested in professional administrative roles.

Important skills include organisation, communication, time management, professionalism, attention to detail, confidentiality, problem-solving, computer literacy, and the ability to manage tasks efficiently under pressure.

A personal assistant supports managers, executives, or business professionals by organising schedules, managing emails, arranging meetings, preparing documents, handling communication, and helping daily operations run smoothly.

Yes, this course is suitable for beginners who want to understand the basics of secretarial and PA work. It is ideal for learners interested in office support, executive assistance, administration, reception, or business support roles.

This course introduces you to the key responsibilities of executive secretarial and personal assistant roles, including diary management, communication, meeting coordination, document handling, office organisation, professional etiquette, and administrative support.

Yes. Upon successful completion, you will receive a CPD-accredited certificate from Alpha Academy.

Course Curriculum

Administrative Management skills
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Secretarial Interpersonal Skills
Module One – Getting Started 00:30:00
Module Two – Verbal Communication Skills 01:00:00
Module Three – Non-Verbal Communication Skills 01:00:00
Module Four – Making Small Talk and Moving Beyond 01:00:00
Module Five – Moving the Conversation Along 01:00:00
Module Six – Remembering Names 01:00:00
Module Seven – Influencing Skills 01:00:00
Module Eight – Bringing People to Your Side 01:00:00
Module Nine – Sharing Your Opinion 01:00:00
Module Ten – Negotiation Basics 01:00:00
Module Eleven – Making an Impact 01:00:00
Module Twelve – Wrapping Up 00:30:00
Developing Interpersonal Skills Course- Activities 00:00:00
Personal Assistant
Module One – Getting Started 00:30:00
Module Two – Working with Your Manager 01:00:00
Module Three – Administrative Soft Skills 01:00:00
Module Four – Effective Time Management 01:00:00
Module Five – Meeting Management 01:00:00
Module Six – Tools of the Trade (I) 01:00:00
Module Seven – Tools of the Trade (II) 01:00:00
Module Eight – Being an Effective Gatekeeper 01:00:00
Module Nine – Organizational Skills 01:00:00
Module Ten – Confidentiality Guidelines 01:00:00
Module Eleven – Special Tasks 01:00:00
Module Twelve – Wrapping Up 00:30:00
Administrative Assistant Training Diploma Level 3 – Activities 00:00:00
Computer Literacy
Module 01: Microsoft Word
Module One – Getting Started 00:30:00
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Module Twelve – Wrapping Up 00:30:00
Module 02: Microsoft Excel
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and Effects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Module 03: Microsoft PowerPoint
Module One – Getting Started 00:30:00
Module Two – Opening PowerPoint 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00
Module Eleven – Showtime! 01:00:00
Module Twelve – Wrapping Up 00:30:00
Mock Exam
Mock Exam- Level 2 Certificate in Executive Secretarial & PA 00:30:00
Final Exam
Final Exam- Level 2 Certificate in Executive Secretarial & PA 00:30:00
Order Certificate
Order Certificate 00:00:00
offer

Offer Ends In

TAKE THIS COURSE

Level 2 Certificate in Executive Secretarial & PA

secretarial executive

Original price was: $430.65.Current price is: $26.99.

Save Up To 92% - Offer Ends In

TAKE THIS COURSE

Or TAKE ALL COURSES FOR £49
  • newClaender Access: 1 Year
  • students Students 58
  • course_duration Duration: 2 days, 19 hours

How Do Our Courses Work?

Purchase and payment

Secure your course with an easy one-time payment and get instant access.

Course access

Enjoy 1-year unlimited access to study at your own pace, anytime, anywhere.

Certificate

Complete the course and order your accredited certificate to showcase your achievement.

Continued support

Get 24/7 expert support to assist you throughout your learning journey.

How Do Our Courses Work?

Purchase and payment

Secure your course with an easy one-time payment and get instant access.

Course access

Enjoy 1-year unlimited access to study at your own pace, anytime, anywhere.

Certificate

Complete the course and order your accredited certificate to showcase your achievement.

Continued support

Get 24/7 expert support to assist you throughout your learning journey.

Learn Today. Lead Tomorrow. Alpha Academy equips you with real-world skills that employers demand and industries respect. From beginner to expert, explore 2800+ courses designed to get you hired, promoted, or started. Your next breakthrough is one click away.

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