Without proper administration, a business cannot grow properly. If you want to improve your administrative role to run your office efficiently, then the   Workplace Administration Complete Diploma course is designed for you.

In the course, you will learn the code of conduct, how to handle bullying in the workplace, controlling conflict, and so on. The course also focuses on the issues such as closing generation gap, basic first aid treatment, etc. In short, the course will help you to maintain a positive environment within your workplace.

Course Highlights

  • The price is for the whole course including final exam – no hidden fees
  • Accredited Certificate upon successful completion at an additional cost
  • Efficient exam system with instant results
  • Track progress within own personal learning portal
  • 24/7 customer support via live chat

Workplace Administration Complete Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide.

This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Workplace Administration Complete Diploma is for you.

We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.

All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.

We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.

Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.

So, why not improve your chances of gaining professional skills and better earning potential.

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.

Career Path

Not only does our CPD and IAO accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.

On successful completion of this course, you have the potential to achieve an estimated salary of £30,000.

The sky really is the limit.

Course Curriculum

Module : 1
Module : 2
Defining Bullying 00:15:00
Why Bullies Do What They Do 00:15:00
Building a Shield Against Bullies 00:15:00
What to Do If It Happens to You 00:30:00
What to Do If You Witness Bullying 00:15:00
Creating an Anti-Bullying Workplace 00:15:00
The Law on Bullying 00:15:00
Module : 3
Defining Conflict 00:15:00
Types of Conflict 00:15:00
Open Conflict vs. Hidden Conflict 00:15:00
Spontaneous and Reflective Behavior 00:15:00
The Johari Window 00:15:00
Stages of Conflict 01:00:00
Conflict Resolution Style Questionnaire 00:15:00
The Role of Communication in Conflict Resolution 00:30:00
Active Listening Skills 00:15:00
Paraphrasing Skills 00:15:00
Powerful Questions 00:15:00
Body Language 00:15:00
The Conflict/Opportunity Test 00:15:00
Conflict and Its Resolution 00:30:00
Helping Others Through Conflict 00:45:00
Module : 4
What Does a Positive Environment Look Like? 00:30:00
What Can I Do? 00:30:00
Team Player 00:15:00
Effective Workplace Relationships (I) 00:45:00
Effective Workplace Relationships (II) 00:30:00
Module : 5
The Case for Wellness 00:15:00
Building the Foundation 00:30:00
Gathering Support 00:15:00
Gathering Data 00:30:00
Performing a Needs Analysis 00:15:00
Implementing Your Workplace Wellness Program 00:15:00
Reviewing the Plan  00:15:00
Evaluating and Reporting Results 00:15:00
Module : 6
Getting Started 00:30:00
The Role of Ergonomics in Your Workplace 00:15:00
The Ergonomic Assessment Cycle 00:05:00
Identifying and Assessing Ergonomic Hazards 00:30:00
Developing a Plan to Address Ergonomic Issues 00:15:00
Identifying and Implementing Solutions 00:15:00
Obtaining Employee Buy-In 00:15:00
Tips for Successful Implementation 00:15:00
Reviewing Your Ergonomics Program 00:15:00
Basic Ergonomic Principles 00:15:00
Optimal Sitting and Standing 00:15:00
Safe Lifting and Transporting 00:15:00
Ergonomic Workstations 00:15:00
Safe Tool Selection and Use 00:15:00
Creating an Ergonomic Environment 00:30:00
Module : 7
What is Workplace Violence? 00:15:00
Understanding the Behavior Wheel 00:15:00
The Anger Management Process 00:30:00
Communicating Better 00:15:00
Basic Problem Solving Tools 01:00:00
Other Ways of Managing Anger 00:15:00
A Systems Approach 00:15:00
Developing a Policy and Program 00:15:00
Risk Assessment 00:30:00
Hiring Practices 00:15:00
Workplace Practices and Procedures 00:15:00
Security Systems and Personnel 00:15:00
Training Programs 00:15:00
Developing Emergency Response Plans 00:15:00
Program Review 00:15:00
The Immediate Response 00:15:00
Consulting with the Experts 00:15:00
Gathering Additional Information 00:15:00
Re-Evaluating Information 00:15:00
Communicating Incidents and Threats 00:15:00
Interviewing Employees 00:15:00
Risk Level Analysis 00:15:00
Reviewing the Options 00:15:00
Analyzing the Impact 00:15:00
Process Application 00:15:00
Module : 8
Defining Harassment 00:15:00
Defining Sexual Harassment 00:30:00
The Purpose of Training 00:15:00
Creating a Harassment Policy 00:30:00
Nipping it in the Bud 00:15:00
Protecting Yourself 00:15:00
What If It Happens to Me? 00:30:00
What If It’s Happening to Someone Else? 00:15:00
Someone Has Filed a Complaint Against Me! 00:30:00
Addressing a Complaint 00:15:00
Handling False Complaints 00:15:00
Mediation 00:45:00
Investigating a Complaint 00:45:00
Making the Decision 00:15:00
Creating Solutions 00:15:00
After It’s Over 00:15:00
Skill Application 00:15:00
Mock Exam
Final Exam

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We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.

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