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Medical Receptionist Training

Course Overview Are you looking to gain a new in-demand skill from the comfort of your home? Well, look no …

Medical Receptionist Training

Medical Receptionist Training

$32.69

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1 Year Access

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7 Students

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3 hours, 56 minutes

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Course Overview

Medical receptionists are welcoming and helpful. They are happy faces in medical facilities, sitting at the front desk and assisting patients and visitors. In this Medical Receptionist Training, you’ll learn the skills to thrive as a medical receptionist. 

This Medical Receptionist Training will introduce you to the various duties of a medical receptionist. You’ll learn how to organise tasks, maintain records and effectively work in stressful situations. In addition, you’ll get numerous tips to make your medical office more efficient. You’ll also learn how to manage your time efficiently and maintain workplace safety

Learning Outcomes

  • Understand the role of medical and healthcare receptionists
  • Gain a solid foundation in medical jargon and terminology
  • Learn how to organise schedules and maintain medical records
  • Acquire the skills to maintain confidentiality in a medical environment
  • Train yourself to maintain effective filing systems 
  • Strengthen your ability to manage workplace safety

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you can order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post, or for both £39.

Career Path

The Medical Receptionist Training will provide essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:

  • Medical Receptionist
  • Service Receptionist
  • Dental Receptionist
  • Medical Assistant
  • Healthcare Administrator
  • Patient Coordinator



Course Curriculum

Module 1: Introduction to Healthcare and Receptionists
Introduction to Healthcare and Receptionists 00:32:00
Module 2: Organise Schedules
Organise Schedules 00:23:00
Module 3: Maintaining Medical Records
Maintaining Medical Records 00:22:00
Module 4: Effective Filing Systems in Medical Offices
Effective Filing Systems in Medical Offices 00:19:00
Module 5: Confidentiality in a Medical Environment
Confidentiality in a Medical Environment 00:17:00
Module 6: Time Management
Time Management 00:37:00
Module 7: Medical Jargon and Terminology
Medical Jargon and Terminology 00:27:00
Module 8: Maintaining Workplace Safety
Maintaining Workplace Safety 00:22:00
Module 9: Information Technology in Health Care
Information Technology in Health Care 00:16:00
Module 10: Legal aspects and Ethics
Legal aspects and Ethics 00:21:00

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