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Hospitality Management- Concierge Training Guide

Course Overview Are you looking to gain a new in-demand skill from the comfort of your home? Well, look no …

Hospitality Management- Concierge Training Guide

Hospitality Management- Concierge Training Guide

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1 Year Access

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3 Students

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2 hours, 1 minute

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Course Overview

Are you looking to gain a new in-demand skill from the comfort of your home? Well, look no further; you’ve come to the right place!

Our easy-to-follow Hospitality Management- Concierge Training Guide will provide you with all the deep knowledge and insight you need to know about this topic. This comprehensive course has been broken down into several manageable modules, which we believe will assist you to easily grasp each concept – from the fundamental to the more advanced aspects of the course. 

Learn the most in-demand skills from the safety & comfort of your home. Enjoy the freedom to learn at your own comfortable pace and prepare yourself for the market of the future.  

Learning Outcomes

Whether you are an aspiring professional or a complete beginner, this course will improve your expertise and boost your CV with key skills and an accredited certification attesting to your knowledge. 

Entry Requirement

    • This course is available to all learners of all academic backgrounds.
    • Learners should be aged 16 or over to undertake the qualification.
    • Some basic understanding of the English language and numeracy.  

Why choose us?

    • Affordable, engaging & high-quality e-learning study materials.
    • Tutorial videos/materials from the industry-leading experts.
    • Study in a user-friendly, advanced online learning platform.
    • Efficient exam systems for the assessment and instant result.
    • The UK & internationally recognized accredited qualification.
    • Access to course content on mobile, tablet, or desktop from anywhere, anytime.
    • The benefit of career advancement opportunities.
    • 24/7 student support via email.

Certification

After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £29 or in PDF format at the cost of £19.

    • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days 

Career path

This Hospitality Management- Concierge Training Guide is a useful qualification to possess and would be beneficial for any related profession or industry.  

Course Curriculum

Module 01: Understanding the Service
Understanding the Service 00:12:00
Module 02: Types of Concierge Services
Types of Concierge Services 00:19:00
module-03-necessary-skills-for-any-concierge
Necessary Skills for Any Concierge 00:26:00
Module 04: Principles for a Concierge Service Business
Principles for a Concierge Service Business 00:20:00
Module 05: Delivering Customer Service
Delivering Customer Service 00:13:00
Module 06: Concierge Work Environment and Etiquettes
Concierge Work Environment and Etiquettes 00:18:00
Module 07: Emergency Measures for a Hotel Concierge
Emergency Measures for a Hotel Concierge 00:13:00

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Dive into an enriching online learning journey with Alpha Academy. We pride ourselves on offering a diverse range of courses tailored to your needs. Elevate your expertise or discover a new passion. With Alpha Academy, your pursuit of knowledge has no bounds.

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020 3965 2556

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