If you want to learn to manage your office environment like a boss and ensure that your company performs at optimum level, you should join this Level 3 Diploma in Office Administration. This Level 3 Diploma in Office Administration is designed to equip you with higher-level knowledge and skills to plan, organize, coordinate and control all office activities – from maintaining office supplies to preparing for an internal audit. You will be able to work as an office manager, administrative manager or even a public relations manager.
Course Highlights
- The price is for the whole course including final exam – no hidden fees
- Accredited Certificate upon successful completion at an additional cost
- Efficient exam system with instant results
- Track progress within own personal learning portal
- 24/7 customer support via live chat
Level 3 Diploma in Office Administration has been given CPD accreditation and is one of the best-selling courses available to students worldwide.
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Level 3 Diploma in Office Administration is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.
So, why not improve your chances of gaining professional skills and better earning potential.
Assessment and Certification
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Career Path
Not only does our CPD and IAO accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.
On successful completion of this course, you have the potential to achieve an estimated salary of £17,100.
The sky really is the limit.
- 1 year
- Level 3 - Diploma
- Course Certificate
- Number of Units114
- Number of Quizzes2
- 4 days, 4 hours Gift this course
Course Curriculum
| Admin Support | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Getting Organized (I) | 01:00:00 | ||
| Module Three – Getting Organized (II) | 01:00:00 | ||
| Module Four – Managing Time | 01:00:00 | ||
| Module Five – Getting It All Done On Time | 01:00:00 | ||
| Module Six – Special Tasks | 01:00:00 | ||
| Module Seven – Verbal Communication Skills | 01:00:00 | ||
| Module Eight – Non-Verbal Communication Skills | 01:00:00 | ||
| Module Nine – Empowering Yourself | 01:00:00 | ||
| Module Ten – The Team of Two | 01:00:00 | ||
| Module Eleven – Taking Care of Yourself | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Business Writing | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Working with Words | 01:00:00 | ||
| Module Three – Constructing Sentences | 01:00:00 | ||
| Module Four – Creating Paragraphs | 01:00:00 | ||
| Module Five – Writing Meeting Agendas | 01:00:00 | ||
| Module Six – Writing E-mails | 01:00:00 | ||
| Module Seven – Writing Business Letters | 01:00:00 | ||
| Module Eight – Writing Proposals | 01:00:00 | ||
| Module Nine – Writing Reports | 01:00:00 | ||
| Module Ten – Other Types of Documents | 01:00:00 | ||
| Module Eleven – Proofreading and Finishing | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Bookkeeping & Payroll Management | |||
| Module One – Introduction | 00:30:00 | ||
| Module Two – Basic Terminology | 01:00:00 | ||
| Module Three – Basic Terminology (II) | 01:00:00 | ||
| Module Four – Accounting Methods | 01:00:00 | ||
| Module Five – Keeping Track of Your Business | 01:00:00 | ||
| Module Six – Understanding the Balance Sheet | 01:00:00 | ||
| Module Seven – Other Financial Statements | 01:00:00 | ||
| Module Eight – Payroll Accounting Terminology | 01:00:00 | ||
| Module Nine – End of Period Procedures | 01:00:00 | ||
| Module Ten – Financial Planning, Budgeting and Control | 01:00:00 | ||
| Module – Eleven Auditing | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Customer Service and Telephone Handling | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Aspects of Phone Etiquette | 01:00:00 | ||
| Module Three – Using Proper Phone Language | 01:00:00 | ||
| Module Four – Eliminate Phone Distractions | 01:00:00 | ||
| Module Five – Inbound Calls | 01:00:00 | ||
| Module Six – Outbound Calls | 01:00:00 | ||
| Module Seven – Handling Rude or Angry Callers | 01:00:00 | ||
| Module Eight – Handling Interoffice Calls | 01:00:00 | ||
| Module Nine – Handling Voicemail Messages | 01:00:00 | ||
| Module Ten – Methods of Training Employees | 01:00:00 | ||
| Module Eleven – Correcting Poor Telephone Etiquette | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Microsoft Word | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Document | 01:00:00 | ||
| Module Five – Basic Editing Tasks | 01:00:00 | ||
| Module Six – Basic Formatting Tasks | 01:00:00 | ||
| Module Seven – Formatting Paragraphs | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Styles | 01:00:00 | ||
| Module Ten – Formatting the Page | 01:00:00 | ||
| Module Eleven – Sharing Your Document | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Activities- Microsoft Word for Beginners | 00:00:00 | ||
| Microsoft Excel | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening Excel | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Worksheet | 01:00:00 | ||
| Module Five – Viewing Excel Data | 01:00:00 | ||
| Module Six – Building Formulas | 01:00:00 | ||
| Module Seven – Using Excel Functions | 01:00:00 | ||
| Module Eight – Using Quick Analysis | 01:00:00 | ||
| Module Nine – Formatting Your Data | 01:00:00 | ||
| Module Ten – Using Styles, Themes, and Effects | 01:00:00 | ||
| Module Eleven – Printing and Sharing Your Workbook | 01:00:00 | ||
| Module Twelve – Wrapping Up | 01:00:00 | ||
| Activities – Microsoft Excel for Beginner Learners | 00:00:00 | ||
| Microsoft PowerPoint | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening PowerPoint | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Presentation | 01:00:00 | ||
| Module Five – Working with Text | 01:00:00 | ||
| Module Six – Formatting Text and Paragraphs | 01:00:00 | ||
| Module Seven – Adding Pictures | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Transitions and Animations | 01:00:00 | ||
| Module Ten – Setting Up Your Slide Show | 01:00:00 | ||
| Module Eleven – Showtime! | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Activities-Microsoft PowerPoint for Beginners | 00:00:00 | ||
| Microsoft Access | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening and Closing Access | 01:00:00 | ||
| Module Three – An Introduction to Databases | 01:00:00 | ||
| Module Four – Sharing Data Using Apps | 01:00:00 | ||
| Module Five – Working in Your App | 01:00:00 | ||
| Module Six – An Introduction to Desktop Databases | 01:00:00 | ||
| Module Seven – Performing Basic Table Tasks | 01:00:00 | ||
| Module Eight – Working with Fields | 01:00:00 | ||
| Module Nine – Working with Table Relationships | 01:00:00 | ||
| Module Ten – An Introduction to Queries, Forms, and Reports | 01:00:00 | ||
| Module Eleven – Protecting Your Data | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Activities – Microsoft Access Beginners Level | 00:00:00 | ||
| Microsoft Outlook | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening and Closing Outlook | 01:00:00 | ||
| Module Three – Understanding the Interface | 01:00:00 | ||
| Module Four – Working with the Message List and the Reading Pane | 01:00:00 | ||
| Module Five – Using Message List Commands | 01:00:00 | ||
| Module Six – Creating a New Email | 01:00:00 | ||
| Module Seven – Managing Email | 01:00:00 | ||
| Module Eight – Searching for Items | 01:00:00 | ||
| Module Nine – An Introduction to the Calendar | 01:00:00 | ||
| Module Ten – An Introduction to Tasks | 01:00:00 | ||
| Module Eleven – An Introduction to Contact | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Activities – Microsoft Outlook for Beginners | 00:00:00 | ||
| Recommended Reading | |||
| Recommended Reading : Level 3 Diploma in Office Administration | 00:00:00 | ||
| Mock Exam | |||
| Mock Exam- Level 3 Diploma in Office Administration | 00:30:00 | ||
| Final Exam | |||
| Final Exam- Level 3 Diploma in Office Administration | 00:30:00 | ||
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