The Medical Secretary Training course is designed to provide aspiring professionals with an insight into the role of a medical secretary and the skills required to fast track a career in this field. It covers best practice procedures such as medical billing and coding, as well as includes an introduction to human anatomy and physiology. You will learn how to carry out everyday administrative duties such as managing medical records and conduct medical research, as well as gain fundamental emergency first aid skills. 

This comprehensive course includes case studies and instructor-led training that will help you to apply your knowledge in the real world. It also provides an overview of medical terminology that every medical professional must have in their professional vocabulary. Gain the credentials to kickstart your career in the healthcare sector by developing your knowledge of medical laws and ethics, and the types of duties required of receptionists that work in medical settings.

By the end of the course, you will also have excellent customer service and communication skills needed to provide quality patient and visitor assistance. You will receive a recognised certificate of achievement which will add great value and credentials to your CV, boosting your employment prospects in this field.

Learning Outcomes:

  • Gain the most in-demand professional skills to become a qualified medical secretary
  • Deepen your understanding of administrative duties within a medical setting
  • Develop your medical vocabulary and familiarise with common medical terms
  • Learn how to carry out everyday procedures such as medical coding and billing
  • Understand how to manage medical records and conduct medical research
  • Get step-by-step training on how to provide emergency first aid 
  • Broaden your knowledge of NICE guidelines, medical ethics and laws 
  • Develop your understanding of the anatomy and physiology of humans

Assessment and Certification

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.

Career Path

Once you have successfully completed the course, you will receive a formal certificate of achievement, which you can use to fast track your career in the medical sector. Professions in this field include:

  • Medical Secretary 
  • Medical Receptionist
  • Medical Administrator
  • Medical Office Assistant
Medical Secretary



Course Curriculum

Module 1: Medical Secretary Introduction
Medical Secretary Introduction 00:12:00
Module 2: Receptionist Training for Medical Secretary
Receptionist Training for Medical Secretary 00:21:00
Module 3: Communication Skills
Communication Skills 00:33:00
Module 4: Medical Audio Transcription
Medical Audio Transcription 00:08:00
Module 5: Medical Volunteer Training
Medical Volunteer Training 00:11:00
Module 6: First Aid Training
First Aid Training 00:13:00
Module 7: Human Anatomy and Physiology
Human Anatomy and Physiology 00:08:00
Module 8: Medical Terminology
Medical Terminology 00:11:00
Module 9: Management of Medical Records
Management of Medical Records 00:16:00
Module 10: Medical Insurance, Billing and Coding
Medical Insurance, Billing and Coding 00:25:00
Module 11: Medical Research
Medical Research 00:10:00
Module 12: Medical Law and Ethics
Medical Law and Ethics 00:16:00
Mock Exam
Mock Exam – Diploma in Medical Secretary 00:20:00
Final Exam
Final Exam – Diploma in Medical Secretary 00:20:00

Course Ratings


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